Office: Festival 1100B
Coordinator of Conferencing
Joyce Bentz has been working for Festival Conference & Student Center for almost 12 years. Joyce is very easy-going, fun-loving, and people-oriented. Her best assets are her customer service skills and her ability to communicate easily with a variety of people. These enable Joyce to help clients plan their conferences or events, ensuring that each person finds the best deal for their needs.
Joyce graduated with a Marketing degree from James Madison University in 1988.
Before she joined Festival Events and Conference Center, Joyce worked in the Harrisonburg Pregnancy Center as the development director, handling their events and fundraising. Previously, she was the Alumni Chapters’ Coordinator for the JMU Alumni Relations.
Joyce’s experience shows that she is able to assist clients in every event detail from start to finish. “My job is different every day. I never have two days alike,” Joyce laughs.
Office: Festival 1100E
Jeremy Hawkins is the Assistant Director for Festival Conference and Student Center and has been working in Festival for ten years. He works very closely with Joyce Bentz to help anyone who is interested in utilizing what these departments have to offer.
As of January, Jeremy is also the head of the Off-Campus Life organization located in Festival. Through OCL, he educates and eases transition for students who wish to live off-campus.
Jeremy graduated from James Madison University with an English degree. While he pursued his degree, he worked as a full time student-building manager at Festival. He was also an active member of the Marching Royal Dukes. Now, in his spare time, Jeremy plays the trombone with the Harrisonburg-Rockingham Concert Band. He has participated with this community band for over two years.
Office: Festival 1100C
Coordinator of Conference Registration
Bonnie Powell is the Coordinator of Conference Registration. She handles all the registrations associated with Festival Conference Services. This role includes closely working with the coordinators and registrants of the events, monitoring Access databases, sending out special mailings, and making sure that everything dealing with registration is complete and on time.
Bonnie has been a staff member of University Unions for 15 years but has been working for the University a total of 30 years. She began her career at James Madison as the administrative assistant to the Director of the Admissions Office after she graduated from JMU with a degree in Business Administration.
She acknowledges that she stays at JMU because she loves the university and the student and staff connections she’s fostered while at JMU. In her spare time, she enjoys watching romantic comedies with her husband. She also helps her husband with the administrative work associated with his business, Xtreme 15 Airbrush Tanning.
“I enjoy providing excellent customer service and, after 30 years, I have a very good track record.”